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HaroCue / Policies

Cancellation & refunds

Clear renewal, cancellation and refund terms before payment.

Updated September 9, 2026 · Draft; operator details pending

Current status

Paid subscriptions are not open, so this website currently initiates no charges. The following is a proposed refund policy; an effective version will be published before sales begin.

Cancel renewal

We propose cancellation through the payment provider’s subscription management or support. Cancellation does not delete local memories, and the paid period remains accessible. Stopping renewal and requesting a refund are separate actions.

Proposed refund approach

We propose a refund request window of 7 days after the first subscription. Duplicate charges or confirmed billing errors can be reported for review at any time. Provide an order ID and purchase email, never full card details. Partial-refund rules and mandatory consumer-rights exceptions will be finalized for the operating jurisdictions.

Processing and contact

The support email and response target are pending confirmation. Approved refunds normally return through the original method; providers and banks determine settlement timing. A working subscription-management route and private support channel will be provided before payments open.